What if I order the Girls on Tour Edition and The Girls Bathroom: The Card Game?

Any orders placed that include “The Girls Bathroom: The Card Game” will ship from week commencing 9th August. Orders with multiple products will not be part-shipped.

Girls on Tour Edition Exclusive Discount

If you subscribed to the mailing list before 6:50pm on 27/07/21 (BST), you will have received your exclusive discount code via email on 27/07/21.

If you subscribed to the mailing list after 6:50pm on 27/07/21, then you would have received your code via email at 8:00am on 28/07/21.

The Girls Bathroom: The Card Game

The first run of cards are now sold out! If you ordered before 16:21pm (BST) on 25/06/21, your order will ship from Friday 2nd July. We're currently printing a second run of the game so for any orders placed after 16:22pm (BST) on 25/06/21, these will ship in early August.

Who are Push Entertainment Ltd?

Push Entertainment Ltd are the company that run the THEGIRLSBATHROOM.COM Online store.

When will my UK or European order be delivered?

As each order is produced exactly to your needs it will take typically 2-4 business days for it to leave our warehouse. All orders placed from the UK are sent via Hermes 48 Tracked. EU orders are sent using a UPS Worldwide DDP service - a signed-for service using your local service provider or a UPS direct service. Delivery times for UK orders is 2 days and for EU orders is 4-9 days. For further details, please see our Delivery page.

When will my USA order be delivered?

As each product is customised exactly to your needs it will take typically 2-4 business days for it to leave our warehouse. All Tracked orders placed in the USA will be delivered using USPS First Class which is a signed-for service. Delivery times for USA orders is 14-21 days.

All Express orders placed in the USA will be delivered using UPS which is a signed-for service. Delivery times for USA orders is 5-10 days.For further details, please see our Delivery page.

When will my Canada order be delivered?

As each product is customised exactly to your needs it will take typically 2-4 business days for it to leave our warehouse. All orders placed in the USA will be delivered using USPS Tracked which is a signed-for service. Delivery times for Canada orders is 14-21 days. For further details, please see our Delivery page.

When will my Americas order be delivered?

As each order is produced exactly to your needs it will take typically 2-4 business days for it to leave our warehouse. All orders placed in The Americas will be delivered using USPS Tracked which is a signed-for service. Delivery times for The Americas orders is 14-21 days. For further details, please see our Delivery page.

When will my Rest Of World order be delivered?

As each order is produced exactly to your needs it will take typically 2-4 business days for it to leave our warehouse. All orders placed for Rest of World territories are sent via a tracked service and take between 14-21 days to arrive. For further details, please see our Delivery page.

My order hasn't arrived, what should I do?

For orders to UK and USA please allow ten working/business days after receipt of the despatch email before contacting us. For EU orders, please allow fourteen working/business days, and for international parcels please allow twenty working/business days to elapse before contacting us.

Can I track my order?

All orders are tracked. Your shipping confirmation email will include a link to track your parcel. Please allow at least 24 hours from receipt of the shipping confirmation email for the online tracking to activate. However, if your order has not arrived as detailed above, please contact us at thegirlsbathroom@pushsupport.com or click here.

Can I return or or refund my order?

Please contact us at thegirlsbathroom@pushsupport.com or click here and we will explain how to do this. We have a no-quibble 90 day return policy for your peace of mind. Please note you will not be entitled to a refund if the goods you have ordered are personalised or bespoke to your specification, unless the goods we have supplied to you are faulty or not as described on our website.

There's something wrong with my order.

We are really sorry if we've made a mistake. If we have sent you an incorrect item, or there is a fault with one of your products, please contact customer service and we will resolve this for you.

How soon do you reply to emails?

We aim to reply to every email within 24 hours, however weekends and bank holidays can cause a slight delay.