EU Orders & Deliveries Information

For EU customers, the price you pay at checkout includes all taxes and customs charges - there are no hidden extras. This does mean we have had to increase EU delivery shipping costs, but you will not be charged any other additional fees upon delivery.

Covid Delays

Please be aware that there are still extensive delays to international shipping due to the global pandemic. We are unable to guarantee delivery times on these orders.

Delivery Pricing

All delivery prices are calculated based on the weight of your order, and all of our delivery services are based on a tracked-to-your-door service. Orders with multiple items will cost more than single item orders due to the weight.

Example for UK Tracked (Hermes 48) delivery:

  • x1 card game - £4
  • When Will Your Order Leave?

    As each order is customised/made exactly to your needs, it will take typically 2-4 business days for it to leave our warehouse, but at busy times this can be longer.

    Delivery Times

    **Please make sure that someone is available to sign for your package, otherwise collection from your postal office or delivery depot will be required.

    When your order is dispatched you will receive a confirmation email. Depending on which delivery service you have selected, your order will arrive as follows:

    TRACKED DELIVERY

    UK
    2 business days

    Delivery prices from £4
    EU
    4 - 9 business days
    Delivery prices from £14.31
    US
    14 - 21 business days
    Delivery prices from £18.50
    Canada
    10 - 14 business days
    Delivery prices from £11.40
    ROW
    14 - 21 business days
    Delivery prices from £14

    EXPRESS DELIVERY

    USA
    5 - 10 business days
    Delivery prices from £16.27

    Shipping Methods

    UK Tracked Delivery

    Sent via Hermes 48 Tracked to mainland UK. This is a **signed-for service. Delivery is typically within 2 working days from date of dispatch. You will receive an email or SMS from Hermes confirming your delivery date.

    EU Tracked Orders

    UPS Worldwide DDP is available for countries in the EU and a duty paid service. You will not be charged duty or VAT at the door to receive your goods. This is a **signed-for service using your local service provider or a UPS direct service.

    USA Tracked

    Delivered using USPS which is a **signed-for service.

    USA Express

    Delivered using UPS First Class which is a **signed-for service.

    Canada Tracked

    Delivered using USPS Tracked which is a **signed-for service.

    Non-Delivery

    Non-delivery occurs when the goods do not arrive at the address you gave us, or you claim that the goods are not in your possession despite a confirmation of successful delivery from the delivery partner.

    Please be aware that in some cases of disputed delivery, as detailed in our terms of service, we may have to undertake a full investigation with the delivery partner before processing any refund or replacement.

    If orders have not been received within 14 days of expected arrival, please click here to email customer support.

    We Ship To:

    Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahamas, Belarus, Belgium, Bermuda, Bosnia and Herzegovina, Bulgaria, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kosovo, Latvia, Lebanon, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mexico, Moldava, Monaco, Montenegro, Netherlands, New Zealand, Nicaragua, Norway, Oman, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, USA, Uruguay, Uzbekistan, Vietnam, Wales

    IMPORTANT: Some countries will incur additional import/customs duties unless we expressly state herein that delivery is Duty Paid - Push Entertainment is not responsible for any additional charges.